Privacy Policy

Last updated: August 2026

Information We Collect

When you interact with BacWater Plus, we may collect the following types of personal information:

• Name — to identify you and personalize your experience.
• Email address — for order confirmations, shipping updates, and customer support.
• Shipping address — to fulfill and deliver your orders.
• Payment information — to process transactions securely. Payment details are handled by our third-party payment processors and are not stored on our servers.
• Order history — to provide support and improve our services.

How We Use Your Information

We use the information we collect for the following purposes:

• Processing and fulfilling orders.
• Sending order confirmations, shipping notifications, and customer service communications.
• Improving our website, products, and customer experience.
• Preventing fraud and ensuring the security of our platform.
• Complying with legal obligations.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers — such as payment processors, shipping carriers, and email service providers who assist us in operating our business.
• Legal authorities — when required by law or to protect our rights, safety, or property.

Data Security

We implement industry-standard security measures to protect your personal information, including SSL encryption for data transmission and secure storage practices. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of the website.

Third-Party Services

Our website may contain links to third-party websites or use third-party services (such as payment processors and analytics tools). These third parties have their own privacy policies, and we are not responsible for their practices. We encourage you to review their privacy policies before providing any personal information.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• The right to access the personal data we hold about you.
• The right to request correction of inaccurate information.
• The right to request deletion of your personal data.
• The right to opt out of marketing communications.
• The right to data portability where applicable.

To exercise any of these rights, please contact us at [email protected].

Children's Privacy

Our website and products are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a minor, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact

If you have questions or concerns about this Privacy Policy, please contact us at[email protected].